Tool Repair Service at Bell Bristol (Filton Store): Everything You Need to Know
At Bell Bristol, we understand the importance of having reliable, well-maintained tools for your projects. Whether you’re a professional tradesperson or a DIY enthusiast, our tool repair service in Bristol is here to help keep your equipment in top shape.
Here’s a comprehensive guide to our services, including common questions, repair processes, and everything you need to know about our expert team.

Types of Tool Repairs We Offer

At Bell Bristol, we offer a wide range of power tool repairs in Filton.
We handle repairs for:
Power tools: From drills to saws, grinders to sanders, we work on all types of power tools.
We are warranty repair specialists for top brands, including: Makita tool repair in Bristol

• • Hikoki repair specialists
  • DeWalt/Black & Decker
  • Bosch
  • Refina
  • Eibenstock
  • Belle
  • Metabo
  • We also offer PAT testing in Bristol and repair transformers for electrical safety.

While we aim to provide extensive power tool repair services, certain tools such as Trend, Festool, Milwaukee, Mafell, Fein, petrol-powered tools, and supermarket brands (with some exceptions) are currently not eligible for repair.
However, simple fixes like cord replacements can be addressed in many cases.

Tool Repair Process: Easy and Hassle-Free

Our tool repair process is straightforward and designed for your convenience:

1. Bring your tool in-store: Visit the Bell Bristol Filton store and book your tool at our repair counter. You’ll receive a repair receipt and await a follow-up.
2. No collection service: At present, we do not offer a collection service, so tools need to be brought in directly.
3. FREE diagnostics and assessment: Our team offers free tool repair diagnostics in Bristol, providing you with a quote or an opinion on whether the repair can be completed.
4. Stay updated: Our repair technicians will call you with updates on the repair status, including parts, price, and lead times.

Typical Turnaround Time for Tool Repairs

The time it takes to repair your tools can vary based on the availability of parts:

• Most repairs are completed within 1 day to a week.
• Certain brands may take longer due to part availability, but this will be communicated to you upfront.
• Warranty repairs for Makita tools and other brands take priority, ensuring faster service.

Costs and Pricing

We prioritise pricing transparency. Here’s what you need to know:

• No standard pricing list: Each repair is unique, so we don’t have a fixed pricing list.
• Free quotes: We provide free tool repair quotes before starting any repairs.
• Parts and labour: Any costs related to parts and labour will be outlined in the quote, with no hidden fees.

Warranties and Guarantees

Your peace of mind is important to us. After your tool is repaired:

• Makita tools come with a 1-year warranty, extendable to 3 years if registered.
• Hikoki tools offer a 3-year warranty, or 5 years if registered.
• Repaired tools come with a 3-month guarantee, ensuring that if the issue reoccurs, you can return the tool for free repairs.

Terms, Conditions, and Limitations

While we strive to repair most tools, there are a few limitations:

• Some tools older than 6 years may be difficult to source parts for.
• If a tool is deemed beyond repair, we are exploring sustainable and environmentally-friendly disposal methods.

Payment Methods and Policies

We accept the following payment methods for tool repairs:

• Cash, card, or account payments.
• We do not offer financing or payment plans for large repairs at this time.

Additional Services

In addition to repairs, we also provide:

• Tool maintenance and servicing: General service and service kits are available to ensure your tools are running smoothly.

Contact Us for Tool Repair Queries

For any additional information or queries about your tool repair service, feel free to speak directly with our repair technicians. If they cannot advise, they can connect you with a representative from the brand of your machine.
Filton: 01179 690 288
info@bellbristol.co.uk